Google Review SMS Templates: Copy and Paste

The words you use in a review request text message matter, but not as much as the timing and the link. That said, a well-written message gets more clicks than a generic one. Here are 10 templates you can copy, adjust, and send today.

New to SMS review requests? Start with our full guide on asking customers for Google reviews by text, then come back here for the copy.

Each template includes an opt-out line as required by TCPA. Replace the bracketed placeholders with your actual business name, customer name, or staff name.

General-purpose templates

Template 1, Short and direct

Hi [Name], thanks for visiting [Business Name] today! A quick Google review would mean a lot to us: [link]. Reply STOP to opt out.

Template 2, Slightly personal

[Business Name]: We hope your experience today was great. If you have 60 seconds, we'd really appreciate a Google review: [link]. Reply STOP to stop.

Template 3, From a staff member

Hi [Name], [Staff Name] here from [Business]. It was great seeing you today. A Google review helps us a lot: [link]. Reply STOP anytime.

Restaurant templates

Template 4, Dine-in

Thanks for dining with us at [Restaurant Name] tonight! We'd love your Google review, it takes about a minute: [link]. Reply STOP to opt out.

Template 5, Takeout or delivery

Hi [Name], thanks for your order from [Restaurant Name]! Hope you enjoyed it. A quick Google review helps more than you know: [link]. Reply STOP to stop.

Salon & barbershop templates

Template 6, After a haircut or service

Hey [Name]! [Stylist Name] here from [Salon Name]. So glad you came in today, if you loved your look, a Google review would make our day: [link]. Reply STOP to opt out.

Template 7, Clean and simple

[Salon Name]: Thanks for your visit today! Would you mind leaving us a quick Google review? It helps new clients find us: [link]. Reply STOP anytime.

Auto shop & service templates

Template 8, After a repair or service

Hi [Name], thanks for trusting [Shop Name] with your vehicle today. A Google review means a lot to our small team: [link]. Reply STOP to stop.

Contractor templates

Template 9, After job completion

Hi [Name], [Your Name] from [Company Name]. Thanks for choosing us for your [job type], it was a pleasure. A Google review would be a huge help: [link]. Reply STOP to opt out.

Follow-up template (use sparingly)

Template 10, One soft follow-up (same day only)

[Business Name] here, just a gentle reminder that your Google review helps us stay visible locally: [link]. Thank you for your support. Reply STOP to stop.

Only use a follow-up if the first message wasn't delivered or opened. Never send more than two review request messages per visit.

What makes a good review request text

• Short, under 160 characters if possible, so it arrives as one message
• Personal, use the customer's name if you have it
• Immediate, send within 1–2 hours of the visit
• Direct link, no instructions, just a link that opens the review form
• Opt-out, always include "Reply STOP to opt out"
• Business identified, the recipient must know who sent it

What to avoid

• Don't offer rewards for leaving a review, it violates Google's policies
• Don't send after 9 PM or before 8 AM local time
• Don't text the same customer multiple times across multiple days
• Don't send from an unrecognized or spoofed number

Automate it so you never forget

The hardest part of SMS review requests isn't the message, it's sending them consistently without turning the process into a bulk campaign. RateInvite automates the scheduled follow-up after a customer scans your QR sign and explicitly opts in to receive the reminder.

Read the full guide to SMS review requests here.